26 May, 2011

Further Receptionist Rantings on Solicitors

The company that keeps calling and asking for an "Office Manager" finally tried a different salesperson who is less rude about it. I explained to this one that we don't have that position, its a small company and various tasks are handled from different department. Further, even if we had one, I wouldn't be allowed to pass her on as we do not accept any form of solicitation.
 
Its not solicitation, says she.
 
Why? Because they're calling on behalf of an insurance company that wants to give a quote on our health benefits.
 
We'll skip past the fact that an Office Manager generally deals with stuff like Office Supplies and such, though with a note that Employee Benefits tend to be handled either by Payroll or HR departments in most companies.
 
So. You want to give me a quote but thats not solicitation. Is this quote for FREE benefits, courtesy your company, with no charge to us? No? So you want us to pay you for a service which we have not previously requested, yet its not solicitation?
 
In the end I was nice, because they finally had someone polite call... I explained that we already have our contract or whatever with Blue Cross Blue Shield and aren't interested in changing. She said thank you and apologized for taking up my time, which hopefully means they'll stop calling.
 
I even waited until the phone was hung up before ranting :)

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